Privacy Policy
This policy summarizes how information submitted through Fred's ordering and delivery system is used.
Information collected
The system may collect your name, email address, phone number, delivery address, identity-verification document, order details, payment-submission information, and messages sent to support.
How information is used
Information is used to create and secure accounts, review customer registration, process orders and payments, arrange delivery, provide support, send service messages, prevent misuse, and maintain transaction records.
Authorized access
Information is available only to authenticated users and authorized personnel according to their system roles and assigned responsibilities. Private verification documents are restricted to the applicable review workflow.
Security and retention
The system uses access controls and secure password hashing. Records are retained as needed for account operation, order history, payment review, audit requirements, and legitimate support needs.
Your choices
You may review or update available profile information through your account. Contact support if you need assistance with personal information that cannot be changed through the website.